Frequently asked questions

Call, email or fill out the form on our contact page. We'll get back to you within one business day to schedule a site visit, usually within one to two weeks.

We walk the yard with you for 60 to 75 minutes, look at sun, drainage, soil depth and existing plants, and talk about how you use the space and what you'd like to change. Afterward you'll get notes, a starter plant list and a rough budget range by email.

For the first visit, yes. It's the best way for us to understand how you want to use the yard. For care visits, no, as long as we can reach the garden.

Killeen, Harker Heights, Nolanville, Copperas Cove, Belton, Temple, Salado, Kempner and nearby communities, roughly within 30 miles of Killeen.

Plans start at $650 for up to about 2,500 square feet of planted area, including two rounds of revisions. Larger or multi-area plans are quoted after the site visit.

Absolutely. Many clients do part of the work themselves and have us handle turf removal, stone or planting days. The plan includes everything you need to buy plants and lay out beds.

Site visits and design plans are paid when booked or delivered. Install projects are scheduled with a 30% deposit, with the balance due on completion. We accept checks, cards and bank transfer.

Not without your approval. If we find something unexpected, like buried concrete or a broken irrigation line, we stop, explain the issue and give you a written change order before doing extra work.

Fall, from late September through November, is ideal in Central Texas. Early spring after the last frost (around mid-March) is the second-best window. We avoid major planting in June through August.

For the first four weeks, deep watering two or three times a week. Then we taper to weekly, and by the second summer most plants need only an occasional deep soak during long dry spells. You'll get a written schedule for your yard.

If a plant we installed dies within 90 days and our watering guide was followed, we replace it at no charge. Freeze, flood, animal and vehicle damage are not covered.

A well-kept native bed doesn't attract more snakes than a lawn edge or woodpile. We keep plantings back from foundations and walkways, and dense planting actually leaves fewer bare, hot spots for pests.

Yes. Once established, most of the plants we use do fine on the reduced watering schedules that cities in the area put in place during drought. Always follow your city's current rules.

No. In Texas, irrigation system installation requires a licensed irrigator. When a project needs drip or sprinkler changes, we coordinate with a licensed irrigator who bills you directly.

Most do when the plan looks intentional. We can provide a plan sheet and plant list formatted for architectural review and make changes if the committee asks.

Site visits can be rescheduled free with 24 hours' notice. Install deposits are refundable, minus any plants or materials already purchased for your project, if you cancel at least 7 days before the start date. Full details are in our Cancellation & Refund Policy.

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